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Featured Insight
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Industries
Residential Communities
Water leaks flooding multiple units, HVAC failures during extreme weather, power outages affecting entire buildings. These are the kinds of emergencies that prevent positive reviews, turn residents into former residents, and ruin your weekends with emergency calls. Whether you’re managing a sprawling apartment complex or a luxury retirement community, get the real-time visibility you need to keep residents happy and your phone quiet.
Trusted by INdustry Leaders
Common Challenges Solved
Tackle These Residential Facility Ops Challenges and More
After-Hours Emergency Calls and Weekend Disruptions
Stop getting pulled away from your personal time for emergencies that could have been prevented with early detection and alerts.
Emergency Response Across Multiple Buildings
Stop wasting critical time hunting for shutoff valves when water leaks or gas issues affect multiple units and buildings.
Resident Satisfaction and Retention Issues
Respond faster to HVAC, plumbing, and electrical problems before frustrated residents start looking elsewhere.
Complex Shared Utility Systems
Track which HVAC units, electrical panels, and water systems serve which buildings, units, and common areas.
Use cases
How Residential Facilities Teams Like Yours Use InfraMappa
Prevent Emergencies Before They Escalate
Get instant alerts when water sensors detect leaks in unoccupied units before damage spreads to units below. Monitor HVAC systems, electrical loads, and plumbing with IoT sensors that notify you of problems before residents do – giving you control over when and how issues get addressed.
Manage Multi-Building Utility Systems
Track water shutoffs, electrical panels, and HVAC systems across apartment buildings, townhomes, and common facilities. Identify which utilities serve which units and buildings with real-time monitoring to prevent service disruptions and resident complaints.
Enable Community Issue Reporting and Response
Allow residents to report leaks, electrical problems, and maintenance issues directly through the platform. All resident reports flow into the same system your facilities team uses, creating seamless communication and faster response times for better resident satisfaction
Coordinate Emergency Response and Repairs
When emergencies do happen, respond immediately by locating the right shutoffs and systems instantly. Guide emergency responders and repair contractors directly to problem areas remotely – no need to leave your home at midnight to walk contractors through your community.
Maintain Community Amenities and Common Areas
Monitor pool equipment, clubhouse HVAC, fitness center systems, and parking lot lighting from one platform. Track irrigation systems, fire suppression equipment, and accessibility features across the entire residential community.
Manage Multi-Property Operations
For property management companies overseeing multiple residential communities, coordinate maintenance schedules, emergency response protocols, and vendor management across your entire portfolio.
FAQs
Frequently Asked Questions
How long does it take to get InfraMappa up and running?
Rapid deployment – you’re live in weeks, not months. InfraMappa handles all data collection, conversion, and verification with minimal disruption to residents.
Can InfraMappa handle large communities with hundreds of units?
Yes. Designed for communities of any size, from small complexes to sprawling residential campuses. No limits on unit count, building count, or community amenities.
Do our maintenance teams need specialized training to use the system?
No specialized training required. The system is designed for field-ready access from any device, even in areas with poor network coverage throughout your community.
We work with multiple contractors and vendors - can they access the system?
No per-seat fees. Community-wide access with as many users as needed at no extra cost. Share access with maintenance staff, contractors, and property management teams.
How does InfraMappa ensure data accuracy for our resident services and emergency response?
InfraMappa collects, corrects, and digitizes your documentation to build a verified source of truth for all community systems. All utilities and equipment are mapped with filters to quickly locate systems affecting specific units or buildings.